Boy, talking to the locals about their car service experiences is enough to make you just want to walk- better for the health anyway!!! So I was loaded for the battle when I took my car to the dealer for service in David! I dropped it off on a Wednesday. The service manager for the entire country for Nissan was there and actually took us to lunch and test drove the car. They said they would look into it and get back to me with an estimate by Friday. On Saturday I got a call. I called back, was on hold for 25 minutes and hung up and decided to go down on Monday. Well to my surprise on Monday, we discovered the work had already been done at $689 plus they were recommending another $986 worth of work!
They stated that they had called and I approved the work. That set my off. Every word of spanish (none of which made any sense) came out of my mouth in a flurry!!!! Then to my surprise, they apologize and admitted fault and offered to have me speak to the manager. after waiting an hour for the manager to show up we left.
I returned 2 days later, spoke with the General manager and they volunteered to reduce the bill to $300!!!!!
This, to me, is a great story of Panama service in the end!!!
PS the car is fixed and working great.
So I extend a heartfelt THANK YOU to Panamotor Nissan, David!
By the way, a little funny here. Cindy and I got done with the car deal, paid and then went shopping at the grocery store about 8 Km away. As we walked out of the store I was having something bother me about the car again. Then I realized "Oh Sh....." We didn't drive the car off!!! we both got in the other car and simply left! Stupid Gringos!!!!
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